bb44 Responsible Gaming
Gaming should be a form of entertainment — not a source of stress or obligation. bb44 believes that gaming stays enjoyable only when every player understands their own limits and plays with awareness.
Keep Gaming Fun
bb44 always wants every user to enjoy gaming in a safe and controlled environment. Casino and betting are inherently risky — so before taking part, it is essential to consider your financial situation and mental readiness. The possibility of losing money is always present; winning can never be guaranteed.
The foundation of responsible gaming is setting limits. Decide in advance how much money you will spend on gaming each day or each week, and stick to that limit. bb44 clearly states in its Terms and Conditions that every account holder is responsible for following them — this includes the rules on responsible gaming.
Remember, gaming is not a way to earn income. Avoid playing with borrowed money or by dipping into emergency savings. If you encounter any issues, you can find more information on responsible gaming in our FAQ section.
bb44's Commitment
- No one under 21 is allowed to open an account
- Age verification is strictly enforced
- Self-exclusion and limit tools are always available
- 24/7 support — in Bengali and English
- Dedicated support for players experiencing problems
- Protection and confidentiality of personal information
Self-Limit Tools
bb44 offers several self-control features — activate them at any time via live chat or email.
Deposit Limit
Set a daily, weekly or monthly deposit limit. Once a limit is set, lowering it takes effect immediately; a request to increase it takes effect after a set waiting period.
Financial ControlSession Time Limit
Set a time limit for how long you play in one sitting. When the time is up, the session will end automatically and you will be notified.
Time ManagementAccount Break
If you want to take a break for a few days, you can temporarily suspend your account for anywhere from 24 hours to 6 weeks. You will not be able to log in during the break.
Temporary BreakSelf-Exclusion
If you are experiencing long-term problems, you can request that your account be permanently closed for a set period. This step can be taken at any time.
Long-Term ProtectionBetting History
View your gaming history at any time — how much you have deposited, withdrawn and how much time you have spent. Review this information regularly to stay informed.
TrackingDirect Support
For any issue, contact the bb44 support team via 24/7 live chat or email. You can communicate in Bengali — everything is kept confidential.
SupportRequest to Close Your Account
If you feel that gaming is having a negative impact on your life, submit a self-exclusion request using the information below. Our support team will act promptly.
This feature is governed by bb44's privacy policy. You can read the Privacy Policy to learn how your personal information is kept secure.
You can also make this request without filling in the form — simply contact us directly via 24/7 live chat or email.
Self-Exclusion Request
After you submit this form, our support team will get in touch with you.
Warning Signs of a Problem
Gaming problems develop gradually. If you notice any of the following in yourself, it may be time to seek help.
- Repeatedly returning to play to try to recover lost money and being unable to accept losses
- Spending more than your set gaming budget and hiding it from others
- Cutting time with family, friends or work to spend more time gaming
- Feeling restless, irritable or uncomfortable when not gaming
- Funding gaming by borrowing money, draining savings or skipping bills
- Lying about gaming or hiding the real situation even from yourself
- Losing sleep, eating less or experiencing increased stress
Where to Find Support
Asking for help is not a weakness — it is the right decision. Do not face this alone; talk to someone close to you or a professional.
bb44 Live Chat Support
Support is available 24 hours a day, 7 days a week in Bengali and English. If you want to talk about a gaming problem, contact us directly via live chat — everything you say is kept confidential.
Email Support
For self-exclusion or limit requests, write to us at: [email protected] — our team will respond promptly.
Family and Trusted People
Share your problem with a family member or close friend. Support from someone you trust can be the most effective help in dealing with this situation.
Professional Advice
Seeing a psychologist or counsellor is the best step to take. Gaming addiction is a recognised mental health condition and can be resolved with professional treatment.
Tips for Playing Responsibly
Set a Budget
- Keep a separate budget for gaming
- Stop when that budget runs out
- Never use money set aside for essential expenses
- Stay within your budget even when you win
Stick to a Schedule
- Set a time limit before you start playing
- No more than two consecutive hours a day
- Do not cut into sleep or work time to play
- Enable the session timer in the app
Mental State
- Do not play when angry, frustrated or under the influence of alcohol
- Do not treat gaming as a solution to stress
- Stay calm when you lose
- Take regular breaks
Account Security
- Do not share your account with anyone
- Keep minors away from access
- Use a strong password
- Make a habit of logging out
Age 21+ Is Mandatory
To open an account at bb44 and participate in any game, the user must be at least 21 years old. The information provided at registration may be subject to identity document verification. Any account opened with false information will be closed.
If there are minors in your household and you want to prevent them from accessing this platform, use parental control software on your device and keep your account password secure. Every measure bb44 takes is backed by a responsibility to protect children and young people.
For any questions about the age verification process or account information, learn more about bb44's policies and values in our About Us section.